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Cross-Cultural Research
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A Cross-Cultural Perspective on Aggressiveness in the Workplace

A Comparison Between Jews and Arabs in Israel

Amira Galin

Tel Aviv University

Shani Avraham

Tel Aviv University

The study aimed to investigate whether employees' ethnic culture affects their organizational aggression toward their managers. The authors compared aggression toward managers in two samples of Israeli employees—Jews who are low collectivists and Arabs who are high collectivists. The study's sample was composed of 160 employees in 19 community centers—80 Israeli Jews and 80 Israeli Arabs. Results indicate that ethnic group is the major predictor of employees' aggressive behavior, whereas gender predicts aggression within each ethnic group. Furthermore, a significant distinction in the use of direct and indirect aggression was found between the two ethnic groups. Theories of power distance, cultural communication patterns, and comparative analysis of emotion expressions offer possible explanations for these results.

Key Words: culture • high collectivism • low collectivism • direct aggression • indirect aggression • Israeli Jews • Israeli Arabs • power distance • cultural communication • emotion expression

This version was published on February 1, 2009

Cross-Cultural Research, Vol. 43, No. 1, 30-45 (2009)
DOI: 10.1177/1069397108326273
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